DoPDF 7.2 Build 353 install crashes in Vista x64

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Dick
Posts: 1
Joined: Thu Dec 09, 2010 4:25 pm

Postby Dick » Thu Dec 09, 2010 11:41 pm

Vista x64: Error 12/9/2010 1:10:33 PM Application Error 1000 (100)


Log Name: Application

Source: Application Error

Date: 12/9/2010 1:10:33 PM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: WIN-5QT8EUSA537

Description:

Faulting application dopdfin7.exe, version 0.3.0.0, time stamp 0x4cf73eaa, faulting module RPCRT4.dll, version 6.0.6002.18024, time stamp 0x49f05e53, exception code 0xc0000005, fault offset 0x000000000002b7eb, process id 0x4b4, application start time 0x01cb97cc5e5994f0.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2010-12-09T18:10:33.000Z" />

<EventRecordID>6897</EventRecordID>

<Channel>Application</Channel>

<Computer>WIN-5QT8EUSA537</Computer>

<Security />

</System>

<EventData>

<Data>dopdfin7.exe</Data>

<Data>0.3.0.0</Data>

<Data>4cf73eaa</Data>

<Data>RPCRT4.dll</Data>

<Data>6.0.6002.18024</Data>

<Data>49f05e53</Data>

<Data>c0000005</Data>

<Data>000000000002b7eb</Data>

<Data>4b4</Data>

<Data>01cb97cc5e5994f0</Data>

</EventData>

</Event>


XP x64: Proper install, proper function.



Softland
Posts: 1491
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Fri Dec 10, 2010 1:07 pm

Hello,


We tried to replicate the behavior but we are not having any errors in installing doPDF.


Also from what we see in the error, the faulting module RPCRT4.dll is a Windows API that does not have any direct connection to the doPDF installation.


What can we suggest is that if you had any previous version to completely uninstall them and give it another try. This is an article on how to completely remove doPDF from the PC:


http://www.dopdf.com/forum/topic/completely-uninstalling-dopdf


Thank you.




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