Cannot see review comments in Acrobat Pro Extended

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chanbr
Posts: 3
Joined: Tue Feb 23, 2010 4:07 pm

Postby chanbr » Thu Feb 10, 2011 7:27 am

If I use Adobe Reader 10 to look at a review PDF, I can see a screen asking me to CONNECT. And when the PDF is open, I can see all the comments with the "Check for new comments" button at the top left side of the PDF file.


Now they installed Acrobat Pro Extended for me the other day. When I open the same review PDF in Pro Extended, I do not see the CONNECT screen, and I do not see any comments. What's wrong with Pro Extended? Why is it not working? Any help will be greatly appreciated.


Thanks,

Brian



Softland
Posts: 1491
Joined: Thu May 23, 2013 7:19 am

Postby Softland » Thu Feb 10, 2011 12:34 pm

Hello,


This issue is not related to our application and we cannot assist you with it unfortunately. Please contact the Adobe support for assistance in this matter.


Thank you for understanding.




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